FAQ

Opening hours reception

This can be found on the respective hotel website (see address data)

 

Out of opening hours reception

Please contact the posted number, which is displayed at the entrance area and the lift

 

Check In

From 3 pm

 

Check Out

Until 11 am

 

Late Check Out

Please contact the reception in case of Late Check Out

 

Breakfast time

Monday – Friday      6:30 am until 10 am

Saturday & Sunday 6:30 am until 10:30 am

 

Breakfast booking

You can book the breakfast in combination with the room reservation or during the check in process

 

Breakfast buffet

Continental breakfast

 

Room facilities

Free Wi-Fi / flatscreen TV / bathroom with shower/toilet / hair dryer

 

Room category

More informations are on the respective hotel website. Alternative you can just contact or reception team by mail or telephone

 

Baby cot

10,00 € one-off cost – on request

 

Extra bed

14,00 € per night – on request

 

Smoking rooms

We are a non smoking hotel. Smoking is not permitted in the room. In case of violation a final cleaning fee will be charged

 

Best price

Our daily Best Price Guarantee is available on our website (www.riku-hotel.de).

 

5% discount voucher

This voucher is redeemable only at www.riku-hotel.de. Further details are noted on the voucher

 

Payment
You will settle up the invoice at arrival

 

Card payment

EC-Cash / Maestro / Mastercard / Eurocard / VISA

 

Cancellation policy

< 3 rooms        -              free of charge up to 6 pm on day of arrival

4 -10 rooms     -              free of charge up to 2 weeks before arrival

> 10 rooms      -              free of charge up to 4 weeks before arrival

 

Parking

Further informations can be found on the respective hotel website ("direction &  parking")

 

Restaurant receipt

It isn't possible to put the restaurant receipt onto the room invoice

 

Roomservice

We don't offer roomservice

 

Minibar

There is no minibar in the hotel rooms